Privacy Policy Last updated: 1-1-2019
Welcome to our Privacy Policy
Damas Sweets Sdn Bhd is located at:
No 11, Jalan Mamanda 5, Ampang Point, 68000 Ampang, Selangor, Malaysia
Toll-Free: 1-800-225529
Your privacy is critically important to us.
It is Damas Sweets Sdn Bhd’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Damas Sweets (hereinafter, “us”, “we”, or “Damas Sweets”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
– Website Visitors
Like most website operators, Damas Sweets Sdn Bhd collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Damas Sweets Sdn Bhd’s purpose in collecting non-personally identifying information is to better understand how Damas Sweets Sdn Bhd’s visitors use its website. From time to time, Damas Sweets Sdn Bhd may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Damas Sweets Sdn Bhd also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Damas Sweets blog posts. Damas Sweets Sdn Bhd only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
– Gathering of Personally-Identifying Information
Certain visitors to Damas Sweets Sdn Bhd’s websites choose to interact with Damas Sweets Sdn Bhd in ways that require Damas Sweets Sdn Bhd to gather personally-identifying information. The amount and type of information that Damas Sweets Sdn Bhd gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at Damas Sweets to provide a username and email address.
– Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
– Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Damas Sweets Sdn Bhd and does not cover the use of cookies by any advertisers.
– Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and the terms and conditions of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Damas Sweets uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
– Protection of Certain Personally-Identifying Information
Damas Sweets Sdn Bhd discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Damas Sweets Sdn Bhd’s behalf or to provide services available at Damas Sweets Sdn Bhd’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Damas Sweets Sdn Bhd’s website, you consent to the transfer of such information to them. Damas Sweets Sdn Bhd will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Damas Sweets Sdn Bhd discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Damas Sweets Sdn Bhd believes in good faith that disclosure is reasonably necessary to protect the property or rights of Damas Sweets Sdn Bhd, third parties or the public at large.
If you are a registered user of Damas Sweets and have supplied your email address, Damas Sweets Sdn Bhd may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Damas Sweets Sdn Bhd and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Damas Sweets Sdn Bhd takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
– Aggregated Statistics
Damas Sweets Sdn Bhd may collect statistics about the behaviour of visitors to its website. Damas Sweets Sdn Bhd may display this information publicly or provide it to others. However, Damas Sweets Sdn Bhd does not disclose your personally-identifying information.
– Cookies
To enrich and perfect your online experience, Damas Sweets Sdn Bhd uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Damas Sweets Sdn Bhd uses cookies to help Damas Sweets Sdn Bhd identify and track visitors, their usage of Damas Sweets, and their website access preferences. Damas Sweets Sdn Bhd visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Damas Sweets Sdn Bhd’s websites, with the drawback that certain features of Damas Sweets Sdn Bhd’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Damas Sweets Sdn Bhd’s use of cookies.
– E-commerce
Those who engage in transactions with Damas Sweets Sdn Bhd – by purchasing Damas Sweets Sdn Bhd’s services or products are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Damas Sweets Sdn Bhd collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Damas Sweets Sdn Bhd. Damas Sweets Sdn Bhd does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through iPAY88. When processing payments, some of your data will be passed to iPAY88, including information required to process or support the payment, such as the purchase total and billing information.
Please see the iPAY88 Privacy Policy for more details
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
Privacy Policy Changes
Although most changes are likely to be minor, Damas Sweets Sdn Bhd may change its Privacy Policy from time to time, and in Damas Sweets Sdn Bhd’s sole discretion. Damas Sweets Sdn Bhd encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
If you have any questions about this Privacy Policy, please contact us via email or phone.
